Terms of Service

1. General Provisions

a. Conditions of Use

Users who are unable to enter into a legally binding agreement with Leagueboost, or who are prohibited from using the services due to applicable national or regional laws, are not permitted to use the service. The user who makes purchases on the website confirms that they are at least eighteen (18) years of age or have reached the required age under their national laws to enter into legally binding agreements. If a user is acting on behalf of a third party, they affirm that they have the legal authority to enter into binding agreements on behalf of that person.

b. Changes to the Terms and Conditions

Leagueboost reserves the right to modify the Terms and Conditions at any time, including introducing new regulations or adjusting existing provisions. Changes will be announced by publishing the updated T&Cs on the website.

c. Copyright and Intellectual Property

All content on the website, including text, photos, designs, logos, images, software, source code, and any other intellectual creation, as well as the website in its entirety in multimedia form, is copyrighted and is the property of the website operator. These contents are fully subject to the applicable laws for the protection of intellectual property.

d. Use of Content

The content provided on the website may not be reproduced, transmitted, or stored in any information storage system, either in whole or in part, without prior written consent from the rights holder, regardless of the medium or platform used.

e. User’s Legal Claims

By entering into a contract with the service provider or the seller, the user does not acquire any rights to the website beyond those specified in the Terms and Conditions.

f. Independence from Game Developers

Leagueboost is not affiliated with, endorsed by, or in any way supported by the developers, publishers, or distributors of the video games listed on the website. Leagueboost does not claim any intellectual property rights regarding the mentioned video games or the intellectual property of the respective developers, publishers, distributors, or their subsidiaries. All copyrights and trademarks are the property of their respective owners. Leagueboost makes no claims of ownership over the intellectual property related to the video games listed on the website or the intellectual property of the game developers, publishers, or distributors and their subsidiaries. All copyrights and trademarks belong to their respective owners.

2. Account Setup

a. Registration

To create an account on the website, the user must complete the registration form provided on the website. As part of this process, the user is required to provide a username, a valid email address, and a password.

b. Seller Profile

Users who wish to sell products and/or services through the website must provide additional information in their profile. This is done in the "Edit Profile" section, where the user must enter their full first and last name and provide their preferred payment method along with correct payout information. Leagueboost is not liable for any damages or losses resulting from incorrect or incomplete information provided by the seller.

c. Account Termination and Suspension

Leagueboost reserves the right to suspend or terminate a user’s or seller’s account. In the event of an account suspension or deletion, Leagueboost may freeze or remove any balance in the account if a violation of the service provider's Terms and Conditions is detected. Additionally, Leagueboost reserves the right to suspend or terminate an account if necessary to protect the company’s interests or the security of other users.

d. User Responsibilities

The user is obligated to use the website solely on their own behalf and must not grant access to their account to other users, sellers, or any third parties. Username and password must be kept secure and protected from third-party access. The account is neither transferable nor inheritable.

e. Recovery of Access Data

The user has the ability to change their login credentials (password, email address, or username) through a form available on the website. If the password is forgotten, the user can reset it via the registered email address. A verification code will be sent to the registered email address, which must be used to recover the password.

3. Exclusion from Use of the Website

a. User Declaration

By registering on the website, the user confirms that they are authorized to enter into a contract for the use of the services. If the user does not have this authorization, they are obligated to immediately cease using the website and terminate the contract.

b. Access Restrictions

The service provider clarifies that the website is not accessible to individuals who are not legally permitted to enter into a binding contract.

c. Consequences of Lack of Authorization

If the user does not meet or has not met the conditions outlined in section 3.a, the service provider has the right to terminate the contract immediately due to reasons attributable to the user. This measure is taken to protect the user’s digital assets from harm. Any claims arising from such invalid contracts are the responsibility of the user. Fees for invalid contracts will not be refunded.

d. Termination for Misuse

The service provider reserves the right to terminate the user's access to the website without prior notice if the website is used in a malicious or illegal manner.

e. Reasons for Termination of Use

The service provider may terminate the use of the website, especially under the following circumstances:

• The user violates the Terms and Conditions of Leagueboost.
• The user uploads illegal data.
• The user shares personal data of other users without their consent.
• The user violates the conditions for account usage.

4. Purchases on the Website

a. Available Services and Goods

Users can purchase virtual services (such as boosting and coaching) as well as virtual goods (such as accounts in the Account Shop) through the website.

b. Acquirable Services and Goods

Users have the option to purchase the following services and goods:

• Level or rank increases in any of the virtual games listed on the website.
• Coaching for a game listed on the website.
• Accounts for a game listed on the website.

The seller lists the respective product by offering it on the website. The provision of these services and the acquisition of goods are based on an agreement between the user and the service provider.

c. Provision of Information by the User

After purchasing a service, the user is required to provide specific information:

1. When purchasing a Solo Boosting Service, the user must provide the following details: username, password, and summoner name.
2. When purchasing a Duo Boosting Service or coaching, the user only needs to provide their summoner name.

d. Customer Area

After purchasing a service, the user gains access to a special section on the Leagueboost website called the 'Customer Area.' In this area, the user can manage their order, including:

• Updating account details.
• Pausing the service.
• Viewing the progress of the boost.
• Scheduling play sessions or coaching sessions with the booster/coach.
• Communicating directly with the booster/coach via chat.

5. Order Process

a. Contract Duration

The contract between the user and the service provider remains valid until the agreed virtual service (e.g., boosting/coaching) has been completed, or the virtual good (e.g., game account) has been transferred to the new owner.

1. Division Boosting: If the user has purchased a division boosting service, the contract remains valid until the seller reaches the desired division.
2. Win Boosting: If the user has purchased a specific number of wins (win boosting), the contract remains valid until the seller achieves the purchased number of wins. If the user's account drops to a lower division during the win boosting process, the seller is not obligated to restore the original rank. The seller is only required to deliver the agreed number of wins.
3. Placement Matches Service: If the user has purchased a placement matches service, the contract remains valid until the seller has played the agreed number of games.
4. Champion Mastery Boost: If the user has purchased a champion mastery boost, the contract remains valid until the seller achieves the purchased champion mastery level.
5. Coaching Sessions: If the user has purchased a coaching session, the contract remains valid until the seller has delivered the purchased number of coaching hours.
6. Game Account: If the user has purchased a League of Legends account, the contract remains valid until the account’s warranty period expires.

b. Contract Termination by the Service Provider

The service provider may terminate the contract with the user if the user fails to take action within 30 days, such as:

• Not providing sufficient information as outlined in section 4.c.
• Failing to contact the booster/coach/seller for 30 days.
• Pausing the boost/coaching for 30 days.
• Not logging into their profile for 30 days or more.

1. The contract may also be terminated by the service provider if the user violates the Terms and Conditions of the Leagueboost.eu website.
2. If the service provider terminates the contract, any unused balance will be retained as an administrative fee.

c. Terms for the Win-Boosting Service

The user acknowledges that by purchasing a win-boosting service, they are buying a specific number of wins. In the case of a loss, an additional win will be added to the originally purchased number, while a win will decrease the remaining number of wins.

1. This rule does not apply if the seller (booster) loses a game with 0 League Points (LP).
2. The price and remaining number of wins may change if the user reaches a higher division during the service.

d. Additional Fees and Conversion of Services for Low LP Gains

The user acknowledges that if the Leagueboost account experiences low LP gains (less than +15 LP per win in any division), Leagueboost reserves the right to charge an additional fee of 20% of the original order value. Alternatively, Leagueboost may convert the order into a win-boosting service.

1. Conversion to Solo Boosting: Leagueboost reserves the right to convert a duo-boosting order into a solo-boosting order if the user's KDA in a duo-boosting service is below 1.5 and/or the user continues to display toxic behavior despite a warning. In such a case, the price for the duo-boosting order will be charged.
2. Assignment of a Booster: If an order is not taken up by a booster within 48 hours of purchase, Leagueboost reserves the right to modify the order’s free additional options and assign the first available booster to execute the order.
3. Conditions for Master Tier and Higher Accounts: For win-boosting services on Master Tier or higher accounts, the order is considered complete once the account reaches the LP amount specified at the time of the order.

e. User Obligations During the Service

The user is obligated to cover the difference in LP if their LP drops below the amount required by the seller (booster) to complete the service while playing ranked games in the purchased queue during the service.

1. During a win-boosting service, the user is allowed to play any game mode.
2. During a division-boosting service, the user is allowed to play different game modes but not the one selected for the boosting service.

f. Win Guarantee for Placement Matches Service

The service provider guarantees a minimum win rate of 65% during the placement matches service. If the win rate falls below this percentage, the user will receive a free boosting division as compensation.

g. Buyer Protection for League of Legends Account Purchases

When purchasing a League of Legends account, the user receives additional buyer protection that takes effect after successful payment.

1. The service provider is not liable for the use of the account after the protection period expires.
2. The service provider's guarantee covers only the normal use of the account. It is assumed that the user will not exhibit excessively hostile behavior toward other users or use third-party software that could harm the digital asset. The service provider is not responsible for actions that exceed normal use of the account.
3. If the user loses access to the purchased League of Legends account through no fault of their own and without their knowledge during the warranty period, the purchase price will be refunded within seven days after notification of the event.

h. Completion of the Virtual Service (Boosting)

Upon completion of the virtual service (boosting), the user will be notified electronically, providing proof of service completion.

1. Proof of service completion will consist of a screenshot taken on the user’s account after the service has been completed, confirming the successful execution of the service.
2. After the completion of the boosting service, the user is required to change the password of their League of Legends account. If the user does not change the password and a negative situation occurs (e.g., chat ban, account ban, loot box usage) after the service is completed, the service provider assumes no responsibility.
3. If the user is dissatisfied after the completion of a coaching service, they must file a complaint within 48 hours. Otherwise, the service will be considered fully provided.
4. The service provider reserves the right to mark a coaching service as completed if the user does not follow the instructions outlined in section 5.b.

i. Completion of the Transfer of Virtual Goods

The transfer of a virtual good (e.g., League of Legends account) is considered complete once the service provider has delivered valid login credentials to the buyer (user), and no complaints are filed.

6. Additional Conditions for the Sale of Virtual Goods

a. Sale of Virtual Goods

The service provider reserves the right to offer the sale of virtual goods, such as game accounts and skins, on the website.

b. Approval of Sales Requests

The service provider reserves the right to approve or reject sales requests from sellers after reviewing the virtual goods in order to ensure user safety.

1. The service provider will inform the seller of the approval or rejection via email linked to the seller's profile or through another direct method of communication.

c. Handling Information About Virtual Goods

The service provider reserves the right to approve or reject requests for changes or edits to the seller’s virtual goods information.

1. Similarly, the seller will be notified of the approval or rejection via email or another form of direct contact.

d. Service Fee

The service provider reserves the right to charge a service fee of 20% of the sale price on game accounts sold through the website.

7. Refund and Reimbursement Policy

1. Boosting Services and Coaching Services

a. Eligibility for Refunds

The user has the right to request a refund for boosting services or coaching services within 48 hours of purchase, provided that a booster has not been assigned or the service has not yet started. To request a refund, the user must submit a request via live chat or support email.

b. Responsibility for Payment Fees

The user acknowledges that in the event of a successful refund request, any fees charged by the payment provider will be the responsibility of the user.

c. Refund Processing Time

Once the user requests a refund, the service provider will process the refund within 14 days of receiving the request.

2. Sale of Virtual Goods

a. Finality of Transactions

Virtual goods (such as game accounts) are considered digital content and are exempt from general withdrawal rights due to their nature. All transactions involving the purchase, sale, or exchange of virtual goods are final and non-refundable.

b. Refund Exception

However, the user has the right to request a refund for a virtual good (game account) within 48 hours of purchase, provided that the service provider has not yet provided the login details for the purchased account. The user may request a refund via email at support@leagueboost.eu or by contacting live chat.

c. Responsibility for Payment Fees

The user acknowledges that any payment provider fees incurred during a refund request will be the responsibility of the user.

d. Refund Processing Time

Once the user requests a refund, the service provider will process it within 14 days of receiving the refund request.

3. Discretion

In special cases that do not fall under section 7.1 or 7.2, the service provider reserves the right to grant a full or partial refund at its own discretion. All such refunds are solely at the discretion of the website administrators.

8. Payments

a. Payment Methods

Users can use the following payment methods to access services: Stripe, Coinbase, and Skrill.

b. Payment Fees

The service provider covers the payment fees. Depending on the type of order, a percentage of the payment may be withheld as a commission fee.

c. Commission Fee for Sellers

When paying sellers, a percentage of the payment may be withheld as a commission fee, depending on the type of order.

d. Responsibility for Payment Errors

The service provider is not responsible for failed or declined payments on the part of the payment provider.

e. Payment Confirmation and Invoicing

After a successful payment, the user will receive a payment confirmation. However, the service provider does not issue invoices for services provided by sellers. This obligation rests solely with the seller, who must comply with the applicable laws and regulations in their jurisdiction.

9. Right to File a Complaint

a. Right to Complaint

The user has the right to file a complaint regarding the purchased service.

b. Grounds for Complaint

A complaint may be submitted if the service was not delivered or was not delivered as described.

c. Ways to Submit a Complaint

If the user wishes to file a complaint, they can do so through the following channels:

• Via the live chat on the website
• By email at support@leagueboost.eu

d. Processing Time

All submitted complaints will be responded to within one week.

e. No Agreement Through Unresolved Complaint

If a complaint is not resolved to the user’s satisfaction, this does not imply that Leagueboost agrees with the complaint.

10. Website Liability

a. Liability for User Conduct

The service provider is not liable for the actions and/or omissions of users on the website. The service provider merely provides the platform, and it is the user's responsibility to use the website in accordance with applicable laws. The service provider is not obligated to verify whether the actions, omissions, stored data, or activities of users comply with the law. The user is fully responsible for their behavior while using the website.

b. Liability for Non-Performance

Unless otherwise specified in these Terms and Conditions, the service provider is only liable for damages arising from the non-performance or improper performance of services if the service provider is at fault. The burden of proof for fault lies with the user.

c. Limitation of Liability

The service provider’s liability is limited to actual damages and does not include lost profits.

d. Disclaimer of Liability in Specific Circumstances

To the extent permitted by law (including consumer protection regulations), the service provider is not liable for actions and/or damages resulting from the following circumstances:

• The user’s IT system does not meet the service provider’s technical requirements.
• Access to the website is unavailable due to factors beyond the service provider's control, such as force majeure, wars, terrorist attacks, fires, server room floods, hacking attacks, disruptions caused by internet providers, hardware or software issues on the user’s side, server room failures, or third-party causes (e.g., companies offering telecommunications, hosting, banking, postal, courier, email, registration, domain services, or payment processing).
• Illegal use of the website by the user or third parties.
• Legal violations, malicious actions, or omissions by other internet users.
• Problems caused by third-party software (e.g., Microsoft Windows).
• Rejection or blocking of emails by the service provider’s email servers (e.g., due to filters, blocks, or system failures).

e. Liability for Unauthorized Programs

The service provider is not liable for the use of unauthorized programs that may be triggered by the user.

f. Email Spam

The service provider is not liable if its emails land in the user’s spam or junk folder.

g. Technical Interruptions

The service provider reserves the right to conduct technical interruptions of the website’s operation. Users will be informed of planned interruptions in advance through announcements in the customer area and via email, unless the interruption is sudden and/or unexpected.

h. Limitation of Website Functionality

The service provider may impose time restrictions on certain website features, make them available only at specific times, or introduce limitations if necessary to ensure the continuity and stability of the website. The service provider is not liable for the consequences of such measures.

i. Damages Due to Lack of Virus Protection

The service provider is not liable for damages incurred by the user due to a lack of virus protection or unsecured internet connections, particularly not for system breaches, unauthorized acquisition of emails, passwords, or usernames by third parties, or viruses on the user’s computer systems.

j. Liability for In-Game Behavior and Bans

The service provider is not liable for users’ behavior related to contracts or in-game actions, particularly not for issues such as gaming addiction, lack of game wins, participation in illegal games, or violations of game rules. The service provider is also not liable for bans or suspensions of the user’s in-game account. Such events do not entitle the user to claims against the service provider or other users, particularly not to refunds for payments made.

k. Reliability of Data Uploaded by Users

The service provider does not guarantee the accuracy or reliability of data uploaded or stored by users on the website.

l. Disclaimer for User-Provided Information

The service provider is not liable for:

• Cases where uploaded data does not reflect reality.
• The truthfulness and reliability of data provided by users.
• The ability of users to fulfill contracts.
• The financial solvency of users.

11. Final Provisions

a. Applicable Law

The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), unless this choice of law results in depriving a consumer with habitual residence in the EU of the protection of mandatory provisions of the law of their residence country. In cases of uncertainty or doubt regarding the interpretation of the Terms and Conditions, the user may request clarification from the service provider.

b. Dispute Resolution Between Users

The service provider does not participate in disputes between users. All such disputes must be resolved by the users themselves. The service provider does not take part in any legal proceedings related to the resolution of these disputes.